Lowe's is the Way to Go

On Saturday, our freezer went south. The fridge was soon to follow on Sunday. We were less than pleased given that we just purchased our fridge less than 2 months ago. Luckily, our neighbors have 2 refrigerators and we have been able to store a lot of things at their house. But, here is what our fridge currently looks like:

The produce on ice

The current PV refrigerator 

After a bit of the run around, Whirlpool told us they could have someone out here on Tuesday. Marshall called the actual shop doing the repairs and they were able to come today. Well, the diagnosis was not good. The compressor has gone bad (a MAJOR repair). The part has been ordered and will (hopefully) be here Thursday. Until then, we are spending a small fortune on ice and digging out wet food out of the coolers.

Whirlpool only repairs their appliances so you can guess we were not happy. Luckily, we bought our appliance through Lowe's and they are going to replace it for us. It will take up to two weeks, but I'm just happy to get rid of this lemon and start with a new fridge. This kind of customer service really is refreshing. We have dealt with professional and courteous people and they are taking care of things. When we need something from a hardware store, I know where we will be going in the future.